With the package that fits you and your fitness studio.
Software packages are like training plans – the better they are tailored to you, the more you can improve your performance. That's why we advise you on your decision.
Or you can start directly with our 30-day demo to discover the advantages of the different packages.
Free
The free basic package for your studio with <25 members
per location / month
Free contains:
the basic functions for contracts and bookings
Starting assistance for your studio operations
Support through our Help center
Basic
The small starter package for your sustainable studio success
per location / month
Basic contains:
all functions from Free
Studio sales via your digital cash register
Basic functions for automated member communication
The first tools for more effective lead generation
Advanced
The more-included package for digital growth and increasing leads
per location / month
Advanced contains:
all functions from Basic
Your first interface to external partners
Professionally manage companies and member groups
Pro
Your package for professional studio management
per location / month
Pro contains:
all functions from Advanced
Unlimited connection of your devices in the studio
many tools for professional studio management
An additional app for member support directly on the floor
Ultimate
The all-inclusive package for your unlimited studio success
per location / month
Ultimate contains:
all functions from Pro
More freedom through many interfaces to additional partners
Important functions for integrated time tracking and shift planning
the entire MySports Member Platform package
Magicline features
Studio basics
Details
Details
Details
Details
Details
Members with memberships
Number of active members with memberships that can be managed with Magicline.
Free up to 25
Basic up to 500
Advanced up to 1500
Pro up to 7500
Ultimate Unlimited
Hardware integrations
Number of check-in or vending devices that can be connected to the Magicline.
Free
Basic up to 3
Advanced up to 10
Pro Unlimited
Ultimate Unlimited
Partner integrations
Magicline offers you a variety of partner integrations via the Connect API and the Open API, which enable the automatic data exchange of master data, course bookings or training and analysis results via interfaces.
With the integrations of Magicline, you have the opportunity in every price package to optimize your studio in areas such as finance, purchasing or member acquisition. A complete overview of all Magicline integrations can be found here.
Free
Basic
Advanced
Pro
Ultimate
Cross-facility management
Multi-facility features for operators with more than one gym, such as cross- facility check-ins, sales, analytics, and custom configurations.
Free
Basic on request
Advanced on request
Pro on request
Ultimate on request
Support
Support for queries about Magicline and its features by email and through the Help center.
The respective support channels, with the exception of the Help center, are only available to customers in Germany, Austria, and Switzerland.
Free Help center
Basic Email
Advanced Email
Pro Email
Ultimate Email
Starter package
We support you with webinars and automated training content to help you set up and configure your Magicline.
Free
Basic
Advanced
Pro
Ultimate
Data migration
We will work with you to migrate all your member data from your current software to Magicline.
Free
Basic
Advanced
Pro
Ultimate
Efficient studio management
Details
Details
Details
Details
Details
Staff management
View available staff, shift schedules and vacations on one clear dashboard for better planning.
Free
Basic
Advanced
Pro
Ultimate
Analysis of your gym’s data
Comprehensive analytics section with data on members, memberships, finances, check-ins, sales, etc.
Free
Basic
Advanced
Pro
Ultimate
Product management
Manage products you sell such as snacks, drinks and consumption credits.
Free
Basic
Advanced
Pro
Ultimate
Member communication via digital letter service and SMS*
Communicate with your members via our digital letter service and Business SMS. Automated processes are available here, too. Digital letter service is only available in Germany
Free
Basic
Advanced
Pro
Ultimate
Digital member communication
Member communication via email and automations for simplified communication.
Free
Basic
Advanced
Pro
Ultimate
Integrated newsletter tool
Automated sending of newsletters directly from Magicline, along with a variety of templates.
Free
Basic
Advanced
Pro
Ultimate
Corporate fitness management
Simple creation of voucher codes for corporate fitness contracts. Different cooperation models, such as monthly discounts or credits for members can be provided. Contracts will automatically be linked to the company based on the vouchers and will offer you detailed evaluation options.
Free
Basic
Advanced
Pro
Ultimate
Time tracking
Record your employees' work and break times to optimize your shift and resource planning.
Free
Basic
Advanced
Pro
Ultimate
Multilingual studio content
Translate your studio content to multiple languages to reach even more members with your offers. Among other things, class or appointment descriptions can be displayed in different languages in the member app*.
Free
Basic
Advanced
Pro
Ultimate
For coaches and members
Details
Details
Details
Details
Details
Lead management
Overview of your leads incl. process stages, upcoming appointments and tasks as well as the possibility to directly close a membership contract.
Free
Basic
Advanced
Pro
Ultimate
Simple member management
Manage your members and access all relevant member information digitally.
Free
Basic
Advanced
Pro
Ultimate
User accounts for your employees
Unlimited employee accounts with individual user rights and roles.
Free
Basic
Advanced
Pro
Ultimate
Advanced booking features
More flexibility in your studio operations and more revenue potential: This includes creating no show fees and allowing future bookings without a contingent.
Free
Basic
Advanced
Pro
Ultimate
Digital cash register
To sell products, services, vouchers and more to your members, you can use the digital cash register. Optionally, you can rent a Magicline Payments card terminal that is connected to the cash register for 19,95€/month.
Free
Basic
Advanced
Pro
Ultimate
Magicline App
Efficient member support directly on the floor via tablet and smartphone: The Magicline app offers your trainers features for a better training plan creation and class and appointment management.
Free
Basic
Advanced
Pro
Ultimate
Communication management for leads
Seamless lead acquisition process with integrated communication planning and documentation. Employees are thus perfectly guided and the success rate will be significantly increased.
Free
Basic
Advanced
Pro
Ultimate
Add-on packages
MySports Member Platform
Your comprehensive overall package for your member support, with which you can not only motivate and activate your members, but also increase your sales at the same time.
The MySports Member Platform is already included in Ultimate and can be added to any other price package for €149/month with a separate contract of MySports GmbH.
Member App
Your MySports Member App as digital access for your members to your studio for e.g. course bookings, utilization, digital training plans, etc. directly in the app.
Free
Basic
Advanced
Pro
Ultimate
Your sales world
Boost your progress by showcasing your services on your Offer and Studio pages. Online vouchers, Day passes or Membership signings can be purchased and completed in no time. You get an additional boost through promotions and a Referral program for your members - including a training buddy and rewards for your existing customers.
Free
Basic
Advanced
Pro
Ultimate
Your member contact
Strong member loyalty is primarily achieved through close contact with your members. Reach them through MySports Messages, Content Marketing via the app or the member web for your existing customers. A Member Care System also ensures the best first contact with new members.
Free
Basic
Advanced
Pro
Ultimate
Unbeatable member experience
Offer your members the ideal training experience to activate and motivate them. Through a digital training experience, your members have individual training plans and can track their progress. But also the appointment and course booking as well as the Self-service in the app or the digital Studio Touchpoint on the training floor give them a lot of freedom in designing their training. The highlight is the Loyalty program, with which you can reward your members for their service.
Free
Basic
Advanced
Pro
Ultimate
MySports Member Platform with Branded App
Your Member Platform package in your studio design. Whether it's an app, app store appearance, or web presence – everything shines in your name, your color world, and your brand. Compared to the MySports Member Platform package, your members see no connection to the MySports brand.
The MySports Member Platform with Branded App can be added to the price packages from Free to Pro for €349/month, and to Ultimate for only €299/month, with a separate contract of MySports GmbH.
Branded app
A member app specifically tailored to your studio and your needs, completely in your design and with your own app store appearance.
Free
Basic
Advanced
Pro
Ultimate
Branded Member Web
Your web presence completely in your studio design and accessible under your own web domain.
Free
Basic
Advanced
Pro
Ultimate
Your sales world
Boost your progress by showcasing your services on your Offer and Studio pages. Online vouchers, Day passes or Membership signings can be purchased and completed in no time. You get an additional boost through promotions and a Referral program for your members - including a training buddy and rewards for your existing customers.
Free
Basic
Advanced
Pro
Ultimate
Your member contact
Strong member loyalty is primarily achieved through close contact with your members. Reach them through MySports Messages, Content Marketing via the app or the member web for your existing customers. A Member Care System also ensures the best first contact with new members.
Free
Basic
Advanced
Pro
Ultimate
Unbeatable member experience
Offer your members the ideal training experience to activate and motivate them. Through a digital training experience, your members have individual training plans and can track their progress. But also the appointment and course booking as well as the Self-service in the app or the digital Studio Touchpoint on the training floor give them a lot of freedom in designing their training. The highlight is the Loyalty program, with which you can reward your members for their service.
Free
Basic
Advanced
Pro
Ultimate
Financial services
We have the right solution for your individual finances – from contribution management with default protection, through card terminals and payment links in the reminders, to flexible debt collection connection.
The financial services can be added to any price package. Prices vary depending on the service and scope.
Details
Details
Details
Details
Details
Management of SEPA direct debit mandates
With MemberCash, we optimise your membership fee management and ensure that you have all your membership fees directly in your account on the day of direct debit - including those of defaulting members.
This product is only available in Germany & Austria
Free
Basic
Advanced
Pro
Ultimate
Magicline Payments*
Magicline Payments offers you and your members the opportunity to conclude membership contracts with all common means of payment, pay counter sales via card terminal, or settle outstanding amounts simply and uncomplicatedly.
Free
Basic
Advanced
Pro
Ultimate
Fully integrated debt collection*
We take over the receivables management and debt collection for you. This means you no longer have to deal with administrative tasks such as contacting credit agencies and debtors or generating files. We also take care of address determination, the dunning process, and the assessment of the success of passing on to the lawyer, as well as coordination with the customer and the development of a payment plan.
This product is only available in Germany & Austria
Free
Basic
Advanced
Pro
Ultimate
BankConnect
With BankConnect, Magicline connects directly to your home bank, so that direct debits with incoming member bank transfers can be played into Magicline without any further manual effort. Furthermore, outgoing bank transfers can be automatically commissioned.
This product is only available in Germany & Austria
Free
Basic
Advanced
Pro
Ultimate
All prices are quoted exclusive of statutory VAT.
* Additional fees may apply.
Success stories that inspire — from over 8,000 satisfied customers worldwide
„With Magicline we are finally up to date with the latest technology. We can now map all processes in our software and are therefore much more efficient."
Wilhelm Schröter
„By optimising the processes, our licensees save an enormous amount of time and can concentrate even more on their members."
Benedikt Waldner
„I think the way the Magicline team develops software is unique for our industry: agile, highest level technology, very customer-oriented and with powerful man power behind it."
Dr. Björn Schultheiss
„With Magicline, we have not only found a reliable partner for the important questions concerning digitalization, but in combination with MemberCash we have also been able to optimize our entire collection and dunning process for the long term."
Markus Fritz
„With Magicline, the topic of digitalisation has finally evolved from being a buzzword to a reliable factor in all my clubs that provides us immediate competitive advantages."
Alexander Sosa
Use our free advisory service
We believe that running a fitness studio shouldn't cost you your nerves, but maybe just a click. That's why we offer you individual advice. Whether you own a studio, run a franchise, are about to start one, or operate a studio chain – together we can identify challenges, recognize growth potentials, and make your studio as successful as possible.
Frequently Asked Questions (FAQ)
What is meant by a partner integration?
Magicline offers you a variety of partner integrations via the Connect API and the Open API, which enable automatic data exchange of master data, course bookings, or training and analysis results via interfaces. Once a provider who is not part of MagicLine GmbH connects to Magicline via these interfaces, this counts as a partner integration.
Can I individually add partner integrations?
No, that is currently not possible. Your price package determines the number of possible partner integrations. In Advanced, you have 1 partner integration available, in Pro 2, and in Ultimate 5.
I am already a Magicline customer and would like to switch to a lower price package. Is that possible?
No, that is currently not possible.
The price packages specify a certain number of members? What happens when I reach this number?
If you exceed the number of members in your current price package, an automatic upgrade to the next higher package will be made. This will then give you access to all the features of that package.
Which members are counted by you? Former members or day guests as well?
A person is always counted as a member if they have an active contract. Day guests, prospects, and former members are therefore not included in the calculation.
What exactly is MemberCash?
With MemberCash, we offer you a premium service from our subsidiary Finion Capital, which is fully integrated into Magicline. This optimizes your fee management and ensures that you have your full membership fees in your account on the day of the direct debit – even those of delinquent members. This saves you time and money, as we take care of everything from direct debits to return debits to dunning processes for you.
Do I have to switch to Magicline by myself or do I get support from you?
You can choose freely. From the Basic price package onwards, you can add a starter package, with which we will help you through webinars, training content during the migration and setup of your Magicline. In addition, our Help center is available to you at all times, where you will receive assistance with all important functions and steps. From the Basic price package onwards, our support is also available to you.
What is included in the starter package?
With the starter package, you will receive lots of assistance for the migration and setup of your Magicline. You have access to webinars and automated training content to facilitate the switch.
Can I individually add features from the price packages?
No, that is currently not possible. Your chosen price package determines the features you can use for your studio success.
Are my data secure in Magicline?
Yes! The data processing agreement (DPA) concluded with our customers clearly states that your data may not be sold and belong exclusively to you. We naturally comply with all requirements of the GDPR. You can decide for yourself whether the Magicline support can access your data or not. We work with the Amazon Web Services (AWS) structure with many data centers. In addition, the data is stored on servers in Ireland and Germany. Both countries are subject to European data protection law.
